While hunting for a service to write my paper, I happened to find Freshessays.com and there was just something that captured me from the first moment. It was their home page. FreshEssays.com claims to be a service that helps students that are struggling with their papers and offer a “family” of writers that are available 24/7 to provide help and support.
Quality of service
While they claim that their “family” of writers can handle anything that comes their way, I didn’t really find any info on the writers themselves. FreshEssays.com claims that they are professionals who went through rigorous screenings and tests in order to work for them, but how come I can’t find anything about who these people are? They do offer up to three revisions for free once your paper is written, so I decided to contact them to get more info.
What I found out later was that writing, editing and proofreading is done by completely separate people. It seems that FreshEssays.com operates with separate teams inside their office, so that each group of writers does one type of work. While good in theory, I found out later that my writing and revisions simply felt off due to the fact that different people did them.
Customer support
Their customer support is apparently available 24/7 via Skype, live chat and telephone. They were kind enough to answer my questions and stated that they are authorized to make decisions based on customer complaints if there is a need for it. This sounded like they care about their workers as well as their client and really do act like a “family”, just like their website says they do.
Pricing
Prices on FreshEssays.com are broken down into “Writing from scratch”, “Editing/Proofreading”, “Multiple Choice Questions” and “Problem Solving”. Each category has its own pricing per page and according to academic level, starting from 13$ per page.
Their discount system is original, offering 10% discount after you made your first purchase. This means they encourage continuous use of their service and the discounts only get bigger from there. They even offer free pages on the paper itself, which saved me good 30$ and I was really happy about it even though they were kind of lacking compared to the rest of my paper.
Conclusion
I would have to say that FreshEssays.com is a good website if you have the patience to go through one or two revisions and you’re not in a hurry. While the revisions are free (at first), this could have easily been avoided if the same person did the writing and editing process of the same paper. Regardless of this little issue, I’d have to say that FreshEssays.com is worth your time if you’re patient enough.